How to offer a free Comet trial

You can provide free demos and trials of your backup service through our 14-day guarantee. Simply keep the backup configurations if your customer is happy with your backup service.

Monitoring user on trial

In the Dashboard of your Comet Account Portal, you will see a count of your customers who are still within the 14-day new user period.

You can view the actual users that are within the 14-day new user period in the Billing section of your Comet Account Portal, under Track New Users, and keep track of the number of days they have left on the refund window.

Removing user on trial

If the service isn't a good fit, for whatever reason, delete the user-account in your Comet Management Console before the end of 14 days, and all charges are refunded.