Written by Michelle Wong - Marketing Specialist
We sat down for a chat with Rhane Mercado, one of our Software Developers who has graduated from our Support/Junior Developer pathway, and has been with the company since January 2023. This piece has been lightly edited for length and clarity.
How did you get into technology?
When I went to my first ever computer science class at university, I fell in love. It was math, and logic, and all this stuff that I understood and craved to learn. I really enjoy the problem solving aspect of it.
After that, I knew I wanted it to be my main focus, so I switched my major from environmental science to computer science and pretty much fell in love from there.
What attracted you to work at Comet?
Before I graduated from University of Waikato, I was applying for jobs and I saw the Support/Junior Dev role at Comet. I checked out the company’s website and thought backup software could be interesting. In university you don’t really get introduced to backup software so it was something new.
Then when I had my interview with Josh (Comet’s General Manager), it was really eye opening, because a lot of companies say ‘we’re like family, we’re really cool, we get along’ etc. But five minutes into the interview, I was like ‘I like this dude, I like his vibe, the company does sound cool, and I would like to work for somebody like him.’
What do you love about working at Comet?
Everyone is so willing to tell you about the technology. Everyone is so passionate about everything. Everyone loves to give good feedback, and also everyone can take feedback.
The best thing is that you don't feel bad about asking questions. It's really been great, especially as a junior dev, to feel comfortable asking for help if you don’t know something. Even if you make a mistake, it’s okay, you learn from it and you don’t feel bad about it.
How would you describe the team culture at Comet?
It's great! The culture at Comet has been wonderful since I've started, everyone from the non-technical team and the dev teams have been really friendly. It’s a safe place where you feel comfortable asking questions and asking for help. And no matter how closely you work with someone or not, everyone across the company is always up for a friendly chat.
What do you enjoy about CometCon, our bi annual internal conference?
You get time to look at what everyone else is working on, and you get to understand the product a lot more. Especially as a junior dev, compared to some of the other developers who have been in the industry for ten years, it’s a great opportunity to learn. CometCon is awesome because there’s more interaction between the two dev teams, and it’s cool to see what the other team is working on.
I really enjoy the technical talks from Mason, our CTO, because just looking at the code, it’s hard to understand, but when Mason explains his point of view, everything makes a lot more sense.
What does a typical day and week look like for you as a developer?
A typical day is pretty much say hello to everyone, and then you start working on the git ticket that you’ve picked up. At 10am, we have our team stand up meeting, each dev talks about what you worked on the previous day, and what you’re tackling today, then you start working on that ticket.
Sometimes through the support team a problem will pop up, and the dev team leader might ask you to look into the issue. So you might have to put your current dev project aside to work on a bug fix that’s more pressing.
On Thursdays we have team reviews, and Mason (Comet's CTO) and Callum (Comet's Product Engineering Manager) both jump on the call, and we show off what we've been working on for the past few days.
What’s the working schedule and flexibility like at Comet?
When I was working at the head office, I would start early in the morning, around 7 or 7:30am and then I'd finish work around 3:45pm-4pm, and I'd have the afternoon to myself.
When I moved back to Tauranga and started working remotely, I had other things on in the morning, so I shifted my start time a bit later, so it’s nice that we have that flexibility. There are team members who choose to start early and there are team members who choose to start later, so it feels like there’s always someone around you can talk to on Slack.
You're the third person to complete the support/junior dev to developer pathway. What was it like working for support before becoming a full-time developer?
Before coming into the support team, I had never worked in support before, so the first month I was just learning and asking lots of questions. The team was so helpful and patient while I got my bearings.
The beautiful thing about the support/junior developer pathway was that I got to see and experience Comet from a customer point of view. I got to see how everything fits together first before looking at the code.
Understanding all the different parts was really informative. So after a year of doing the support role and then becoming a developer and coming to the code, it was much easier for me to find certain things, and then understand why certain things are how they are.
Now as a developer, I’m able to make changes and add things to the software to make it better for the customer. It’s fun.
What do you like about being a developer?
I love solving a problem. It motivates me. When I’ve been staring at a problem for a good 30 minutes, or an hour, or half a day, and it clicks and I finally understand it, and I code it and it works – that’s the best feeling when you solve a problem. I really love it.
What advice would you give to someone who wants to become a developer?
Don’t be afraid to make mistakes and expect that failure is part of the learning process. Try new things, and take more risks. Don’t be too harsh on yourself if you don’t know something.
Before coming to Comet, I was always sacred to fail, but now working here, everyone is so supportive and helpful. I feel safe enough here to take risks and make mistakes. That’s a really powerful feeling.
What keeps you interested and inspired in the field?
Software is never stagnant. It’s always improving. There’s always something new. It’s never boring, every single day you learn something new. There’s not one day that I’ve gone to work and been like ‘I knew everything today’. I don’t get bored, ever, there’s aways something new.
What are some of your interests or hobbies outside of work?
For work, we’re looking at our computers all day, so on the weekends and during my downtime I like to do things that don’t involve looking at a screen.
I love being outside, looking at the landscapes and mountains, going for a walk around the estuary and getting some fresh air.
Recently I’ve taken up boxing to do something physically demanding. I go to the 6:30am morning classes, they run for about an hour and it’s a nice way to start the day.
I also love to read. Reading is like my escape, it’s like you’re in a whole different world. Murder-mysteries are my go-to. It’s the satisfaction of putting the pieces together and solving the mystery, and sometimes there are curveballs that you just don’t expect.
What is your favorite food?
Rice! There's been one week in my entire life when I didn't eat rice because I was in camp, but every single week of my life I've eaten rice. You can't have a complete meal without rice.
Do you have any favorite recipes you like to cook to go with rice?
We have a dish in the Philippines called sinigang, it's a sour and savory soup. Another dish is chicken adobo, which is soy sauce and vinegar mixed with milk. And it's so good, it’s one of my favorites.
