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Comet-Hosted Management Console configuration

The Comet-hosted server is automatically spun up in the background with a single click. The cloud-hosted management console requires no hardware and are hosted in 5 different regions:

  1. US East (North California)
  2. US West (North Virginia)
  3. Europe (Frankfurt)
  4. Europe (London)
  5. Asia Pacific (Sydney)

Configure a custom domain

In the "My Services" section of your Comet Account Portal, select "Actions" on the right, then select "DNS/Email Setup".

Configure email reporting sending option

Configure your email sendin options. These are used for sending reports to end users or admins.

Delivery Method: Default

The default email delivery method uses AWS SES to send emails on behalf of a verified email. During the creation of your Comet-Hosted Server you will recieve an Email Address Verification email from noreply@cometbackup.com. Click the link in this email to verify your send-as account.

To configure DMARC compliance when sending email reports from a Comet-Hosted Server you need to configure a couple DNS record on the top-level of your domain. This is recommended to prevent reports going to spam.

NameTypeValue
cb-dmarc.<domain>MX10 feedback-smtp.us-west-1.amazonses.com
cb-dmarc.<domain>TXTv=spf1 include:amazonses.com ~all

To confirm that these values are correct, click the 'Validate DNS Records' button. Note: Some providers may take up to 72 hours to propagate these changes.

Delivery Method: Custom SMTP Server

Use this option if you want to send emails using an Office 365 or Google SMTP relay.

If the default email deliver method does not suit your needs, it is possible to confirm email reports to be sent using a custom SMTP server. Switch the 'Delivery Method' option to 'Custom SMTP Server', and enter the authentication details for your custom SMTP server/relay. You can test that the server can connect to this server by clicking the 'Test SMTP Credentials' button.