Comet is now part of WebPros. Read our official announcement here
Q. Will anything change for current Comet Backup customers?
Nothing changes for your business. Everything in your Comet account stays the same. Your backup environment, storage options, integrations, and workflows will keep running just as they do today. In the near future, you can look forward to enhanced support and some exciting new features.
Q. Will my current plan or pricing change?
No, your current plan and pricing will stay the same. If anything ever changes, we’ll let you know well in advance.
Q. How does this acquisition benefit Comet customers and product development?
With additional resources, this acquisition will speed up the development of new features and improve the ones we already have, using our combined skills to bring more value to our customers.
Q. Will my data/privacy/security be affected?
No, your data, privacy, and security will not be affected. We remain fully committed to protecting your data and maintaining exemplary security standards.
Q. Will support quality or responsiveness change?
Technical support will remain the same, and in fact, we expect it to improve. With WebPros' assistance, one of our top priorities is enhancing our support systems and increasing support coverage across more time zones.
Q. Will Comet Backup integrate with new tools or platforms?
That’s the plan! We’re exploring more integrations to make your backup and IT workflow even more seamless. Stay tuned.
Q. Who do I contact if I have questions?
As always, you can reach out to our customer success team by emailing partners@cometbackup.com, or raise a support ticket. We’re here for you and happy to help.
Q. What’s next for Comet Backup?
We’re reaching for the stars. With WebPros adding rocket fuel to our capabilities, we’ll be innovating faster and building more to bring you the best backup solutions in the galaxy. We’re excited to have you on board for the journey ahead.